Easy Exchange , Fast Delivery, Cash on Delivery
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(i) 📦 Returns & Refunds
We do not offer refunds or exchanges for unwanted Goods, unless they are faulty or identified as damaged on receipt of delivery.
Refunds for any transaction made through this website will be processed through the original mode of payment.
(ii) ❌ Rejection & Cancellation
The Company reserves the right to charge a cancellation fee up to 50% of the total order value, or the total value of work in progress relating to that order — whichever is greater.
This applies to any order that has been accepted by us and subsequently cancelled by you.
If you purchase a product from us which is found to be faulty, damaged or incorrectly supplied, we will, at our discretion:
✅ Supply a replacement product,
🔧 Arrange for a repair, or
💵 Give you a refund of the purchase price.
In any incorrectly supplied case, goods should be:
In complete,
Unused, and
In good condition.
i) 🚚 By Hired Delivery Service
Notify us by email or telephone before returning the item.
Reasonable carriage charges will be reimbursed.
ii) 🏢 Directly to BRGT Warehouse
Return the item directly to our warehouse for a replacement, repair, or refund.
iii) 🏠 Collection by https://www.unicokwt.com
We can arrange free collection from the original delivery location.
A delivery note or other proof of purchase must accompany the returned product.
Upon receipt, we will examine the product, or it may be sent to the manufacturer for assessment.
We aim to dispatch a replacement, arrange a repair, or process a refund within 30 days, subject to stock availability.